Welcome to GermanyLEDlght.com

24/7 Customer Service from Germanyledlight.com

Contact Us

Email: service@germanyledlight.com

Phone: 0086 18589023699

The following Terms and Service apply to all the orders on www.Germanyledlight.com, By using the site, you agree to the following terms and service; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Customer Service:

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Ordering
  • Payment, Pricing & Promotions
  • Viewing Orders
  • Updating Account


Shipping & Delivery

We have safe stock of most products at our warehouse in both Shenzhen and Hongkong. For some special and customized products, the production time is approx 2 to 7 working days. On holidays, the delivery may be delayed.

Delivery time

Economic Shipping with tracking number ( about 11~33 business days)

DHL: about 3~6 business days 

UPS: about 3~6 business days

FedEx: about 4~7 business days

(There is no 100% guarantee here when it comes to the international express shipping, there will be circumstances beyond the shipping company control such as earthquake, cyclone, storm and others, these delays will be acceptable.)   Sometimes, there will be duty or tax in buyer's country, the buyer is responsible to pay the duty or tax. 

Privacy & Security

At Germanyledlight.com, we are full aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience.

We have five privacy principles that describe how we approach privacy and user information across all of our products:

1.     Use information to provide our users with valuable products and services.

2.     Develop products that reflect strong privacy standards and practices.

3.     Make the collection of personal information transparent.

4.     Give users meaningful choices to protect their privacy.

5.     Be a responsible steward of the information we hold.

This Privacy Center was created to provide you with easy-to-understand information about our products and policies to help you make more informed choices about which products you use, how to use them and what information you provide to us.


Returns & Replacements

We accept returns in 30 days and provide replacements for buyers. The buyers are responsible to the delivery fee.



You can place order through the website or email.  Pls provide the phone number, that is very useful when the shipping company is delivering your parcel.


Payment, Pricing & Promotions


Paypal is the default payment term, we accept Paypal by: service@szdealer.com or other paypal account that was sent to you by service@szdealer.com.


We accept telegraphic transfer (T/T), you can pay the money to our bank account.  For more information about this, pls email us via service@szdealer.com


Viewing Orders

You can view the orders in website; we have a great system for you to track every transaction.